PRIVACY POLICY
Effective date: 14 February 2026
Business name: The Wedding Visionist
Owner / operator: Georgia McKay
ABN: 99 175 781 345
Contact email: georgia@theweddingvisionist.com
Website: theweddingvisionist.com
1. Purpose of this Policy
This Privacy Policy explains how The Wedding Visionist collects, holds, uses, and discloses personal information when you visit our website, join our waitlist, make an enquiry, purchase a service, or otherwise interact with us.

We are committed to handling personal information in an open and transparent way.
2. What personal information we collect
The types of personal information we may collect include:
- your name
- email address
- billing and payment information
- wedding details, such as date, destination, venue ideas, guest numbers, budget range, aesthetic preferences, and planning stage
- information about your partner, celebration, story, and preferences that you choose to share
- communications you send to us
- survey, intake, questionnaire, or form responses
- files, images, inspiration references, or documents you upload or send
- technical and usage information, such as IP address, device type, browser type, pages viewed, timestamps, referral URLs, and interactions with our website or emails
- marketing preferences and subscription status
3. How we collect personal information
We may collect personal information when you:
- browse our website
- fill in a form
- join a waitlist
- subscribe to emails
- enquire about our services
- purchase a service
- complete a questionnaire or intake form
- email us, message us, or communicate with us on social media
- interact with our website through cookies, analytics tools, pixels, or similar technologies
- provide information through third-party platforms we use for forms, payment processing, file sharing, scheduling, analytics, email marketing, or website hosting

Where reasonable and practicable, we collect personal information directly from you.
4. Why we collect personal information
We may collect, hold, use, and disclose personal information for purposes including:
- providing our services
- assessing whether our services are suitable for your project
- preparing, delivering, and refining your bespoke vision brief
- communicating with you about enquiries, purchases, revisions, and support
- processing payments and maintaining business records
- sending waitlist notifications, launch updates, newsletters, and marketing communications where permitted
- improving our website, services, systems, and content
- protecting our legal rights and preventing fraud, misuse, or security issues
- complying with legal and regulatory obligations
5. Cookies and analytics
We may use cookies, server logs, analytics tools, pixels, and similar technologies to understand website traffic, improve performance, measure campaign effectiveness, and enhance user experience.

These technologies may collect information about your browser, device, IP address, pages visited, time spent on pages, referring websites, and actions taken on our site.

You can usually manage cookies through your browser settings. If you disable cookies, some website functions may not work properly.
6. Direct marketing
If you opt in to receive marketing communications, or if otherwise permitted by law, we may send you emails about openings, services, launches, editorial content, updates, or offers.

You can unsubscribe at any time by using the unsubscribe link in the email or contacting us directly.

We will not continue sending marketing communications if you ask us not to.
7. Disclosure of personal information
We may disclose personal information to trusted service providers and contractors who assist us in operating the business, including providers of:
- website hosting
- form collection
- email marketing
- payment processing
- cloud storage and file sharing
- analytics
- customer relationship management systems
- design, productivity, and communications tools
- legal, accounting, or business advisory services

We may also disclose personal information:
- where required or authorised by law
- to enforce our legal rights
- in connection with a business restructure, sale, or transfer
- with your consent or at your direction

We do not sell personal information.
8. Overseas disclosure
Some of our third-party service providers may store or process personal information outside Australia, including in countries such as the United States or other jurisdictions where their infrastructure or subcontractors operate.

Where we use overseas providers, we take reasonable steps to work with reputable providers and to ensure appropriate protections are in place, but overseas recipients may be subject to different privacy laws.
9. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps may include secure passwords, limited access, reputable cloud platforms, software security features, and internal process controls.

However, no method of transmission over the internet or electronic storage is completely secure.

We cannot guarantee absolute security.
10. Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain records, resolve disputes, comply with legal obligations, and protect our business interests.

When information is no longer required, we take reasonable steps to destroy it or de-identify it where appropriate.
11. Access and correction
You may request access to personal information we hold about you, and you may request that we correct inaccurate, out-of-date, incomplete, irrelevant, or misleading personal information.

To make a request, contact us using the details below.

We may need to verify your identity before responding.We will respond within a reasonable period and may refuse access in circumstances permitted by law.
12. How to make a privacy complaint
If you believe we have breached applicable privacy law, please contact us in writing with details of the complaint.

We will investigate your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.
13. Third-party websites
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties.
14. Children
Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children.
15. Changes to this Policy
We may update this Privacy Policy from time to time by publishing the revised version on our website. The updated version takes effect from the date of publication.
16. Contact
For privacy questions, access requests, correction requests, or complaints, contact:

The Wedding Visionist
Email: georgia@theweddingvisionist.com